General Conditions

The Terms and Conditions are an integral part of this Act. For this purpose the undersigned declares, through specific approval, to have recognized and accepted when signing, and that he had been informed to that effect by the proposer.

Reservations for stays and related contracts, apart from those that are not otherwise specified, are regulated by law.

CDSHotels S.p.A. reserves the right, in case of force majeure, to cancel at any time in whole or in part the reservation without further obligation than to refund the sum paid.

  1. No Shows, Late Arrivals and Early Departures No refund is offered in case of no shows, late arrivals and if a guest decides to leave the hotel before the date of departure or checks in on a later date than that booked or those who interrupt their stay.
  2. Arrivals and departures (rooms/apartments) check in will be possible from 5:00 p.m. on the day of arrival and the official check out time is 10:00 am on the day of departure.
  3. Rules and Regulations The rooms/apartments are furnished and equipped. Any damage to furniture or other objects in the room/apartment will be compensated by the occupier, who also declares to accept the “Rules and Regulations”.
  4. Quality Control CDSHotels implements a Quality Control plan within its organizational structure. Client satisfaction surveys can be sent at the end of the stay to improve offered services and customer satisfaction.
  5. Liability CDSHotels S.p.A will not be held liable for any damage to people or their property during their stay (damage, theft or loss of personal property, irregularities caused by delays, negligence of people responsible for services, etc.).
  6. Territorial jurisdiction – Any litigation will be resolved exclusively by the Court of Lecce.
  7. Parking The hotel is not liable for any damage to parked cars.